Provides hardware and software desktop support to end users in a Microsoft Windows Active Directory network environment. Primary job functions include responding to and resolving user request for desktop support and providing liaison support to other bank support groups. This position handles second tier support requests related to desktops, laptops, printers and other related peripherals. This is a hands-on position requiring extensive experience troubleshooting all hardware and software-related issues. Bachelor’s degree in Computer Science, Information Systems or related field or Associates with equivalent work experience. Experienced in installing and supporting hardware configuration and Windows platforms. Minimum of 2 years experience supporting a Windows-base environment. Appropriate professional certification, such as MSCE, MCP and/or A+ preferred. Working knowledge of a broad range of technologies to include, but not limited to : Desktop computer hardware, network printers, network hardware and wiring, TCP/IP, DHCP, email (Outlook/Exchange), file and print servers, office productivity tool (MS Office), virus protection, wireless technologies, mobile messaging, and database systems.
Commerce Bank Background:
Founded over 140 years ago, Commerce Bank is a super-community bank that has established itself as one of the top performing banks in the United States. We have been able to adapt and create ways to be successful in a highly competitive banking market. One of the ways we've adapted has been to change with our community and demographics. We seek employees who are committed to preserving and enhancing our core values by utilizing their different backgrounds and skill sets. Not only does Commerce want to continue being the community bank of choice, we also strive to be an employer of choice. Commerce Bank offers competitive salaries and a comprehensive benefits package including health, dental, vision, 401K and vacation. AA/EOE/M/F/D/V
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